You can disable journaling for these types of messages, but messages that contain UM-generated faxes are always journaled. To disable journaling for voice mail and missed call notifications, see Enable or disable journaling for voice mail and missed call notifications. After you define who you want to journal, you need to define the scope of the messages to journal. The available scopes are:.
Internal messages only : The source or destination of the message is inside your Exchange organization. External messages only : The source or destination of the message is outside your Exchange organization.
All messages : The source or destination of the message doesn't matter. Note that a journal rule with this scope could potentially journal messages that were already journaled by other rules with internal only or external only scopes. The journaling mailbox is where the journaled messages are delivered. How you configure the journaling mailbox depends on your organization's policies, regulatory requirements, and legal requirements. For example, you may be able to configure one journaling mailbox for all journal rules in your organization, or you may be required to use different journaling mailboxes for different journal rules.
Journaling mailboxes contain sensitive information, so you need to secure access to them. Messages in the journaling mailbox may be part of legal proceedings or subject to regulatory requirements.
We recommend that you create and enforce clearly-defined policies that indicate who has access to a journaling mailbox. Speak with your legal representatives to verify that your journaling solution complies with all the laws and regulations that apply to your organization. A Microsoft or Office mailbox can't be used as a journaling mailbox. If you're running a hybrid deployment between on-premises Exchange and Microsoft or Office , you can designate on-premises journaling mailboxes for your Microsoft or Office and on-premises organizations.
You can also deliver journaled messages to an on-premises email archiving system or a third-party email archiving service. Journaling mailboxes need to accept messages that are at least as large as the maximum message size that's available in your organization. Be sure to account for any custom maximum message sizes that you've configured on individual mailboxes.
For more information, see Configure message size limits for a mailbox. We recommend that you configure the journaling mailbox to only accept messages from the Microsoft Exchange recipient the only sender of journal reports. Note that you can only do this in the Exchange Management Shell. For more information, see Configure message delivery restrictions for a mailbox.
We recommend that you disable the storage quota limits for the journaling mailbox. For more information, see Configure storage quotas for a mailbox. Like other messages, undeliverable journal reports are queued, and delivery is periodically retried until the message expires the default value is two days, and is configured by the MessageExpirationTimeout parameter on the Set-TransportService cmdlet.
Unlike other messages, expired journal reports can't be returned to the sender in a non-delivery report also known as an NDR or bounce message , because the sender is the Microsoft Exchange recipient. Expired journal reports can't be recovered. If you don't want undeliverable journal reports to queue and eventually expire, you can specify an alternate journaling mailbox that accepts the NDRs for all undeliverable journal reports when any journaling mailbox is unavailable one alternate journaling mailbox for all journaling mailboxes in your organization.
The original journal report is an attachment in the NDR. When the journaling mailbox becomes available again, you can use the Resend this message feature in Outlook on the NDRs in the alternate journaling mailbox to send the unaltered delivery reports to the journaling mailbox.
Before you configure an alternate journaling mailbox, contact your legal representatives. Laws or regulations that apply to your organization may prohibit all journaled messages from being stored in the same mailbox. When you configure an alternate journaling mailbox, you should use the same criteria that you used when you configured the journaling mailbox.
If the alternate journaling mailbox also becomes unavailable and rejects the NDRs for undeliverable journal reports, the original journal reports are lost and can't be recovered. You should treat the alternate journaling mailbox as a special dedicated mailbox. Journal rules, Inbox rules, and mail flow rules also known as transport rules that involve the alternate journaling mailbox are ignored. Because journal rules are stored in Active Directory, they're read and applied by the Transport service on all Mailbox servers in the organization.
When you create, modify, or remove a journal rule, the change is replicated between the domain controllers in your organization. This allows Exchange to provide a consistent set of journal rules across the organization. Replication between domain controllers depends on factors that aren't controlled by Exchange for example, the number of Active Directory sites, and the speed of network links. Therefore, you need to consider replication delays when you implement journal rules in your organization.
Each Mailbox server caches expanded distribution groups to avoid repeated Active Directory queries to determine a group's membership. By default, entries in the expanded groups cache expire every four hours. Therefore, changes to the group's membership can't be applied to journal rules until the expanded groups cache is updated. To force an immediate update of the cache on a Mailbox server, restart the Microsoft Exchange Transport service.
You need to restart the service on each Mailbox server where you want to forcibly update the cache. Review the new mailbox summary for the new mailbox and click New. Right-click the Mailbox database and select Properties. Click Browse , and select the journaling mailbox previously configured.
Click OK to finalize setup. Mailbox Database properties From the mailbox database properties dialog, select the Maintenance tab and select the Journal Recipient checkbox. From the Actions tab, click New Journal Rule.
Creating a new Journaling rule Key in a name for the new rule. Click Browse to select the journaling mailbox where to send journal reports. Journal messages for recipient - Select specific recipient s for this journaling rule.
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